Voicemail Features

Voicemail Features

Manage your voicemail to prioritize and organize your messages

Voicemail Distribution Lists

Greetings

Voice Portal

Message Waiting Indicator

Busy/No Answer Conditions

Caller Transfer to Attendant

Personalized Greetings

Operator Forward

How it Works

Configure your voicemail in the ImpactConnect Hosted PBX portal so that you never miss a message.

Benefits

The Voicemail Features enable you to save, forward, prioritize, and organize your voicemail.

Feature What it Does How to Use
Voicemail Distribution Lists Sends messages to a list of voicemail inboxes Configure a list of voicemail inboxes via the web portal and distribute a message
Greetings Plays a standard message when callers reach your voicemail Choose a standard greeting via the web portal
Voice Portal Serves as a website platform for voicemail management Access vportal.impacttelecom.net
Message Waiting Indicator Indicates new messages when illuminated Device dependent
Busy/No Answer Conditions Enables voicemail to be sensitive to a phone’s configured Busy/No Answer Conditions -Dial *41 and then another number to set forward when busy conditions
-Dial *42 and then another number to set forward no answer conditions
Caller Transfer to Attendant Transfers calls to auto attendant Press the Transfer soft key
Personalized Greetings Plays a pre-recorded personal message when callers reach your voicemail Record a personalized greeting, upload to the web portal, and select for it to be played when callers reach your voicemail



Back to Features