How it works

Reliable, high-quality service that works from anywhere

In today's mobile world, it's becoming more common for businesses to function virtually, having employees work from home offices or offices in different parts of the country rather than all in one local office. ImpactConnect Hosted PBX offers a reliable service that keeps your employees connected to each other and your customers 24/7.

Wondering how ImpactConnect Hosted PBX lets you have a local or virtual number wherever you choose? Keep reading to find out.


How does ImpactConnect Hosted PBX work?

Your ImpactConnect Hosted PBX service is hosted in the cloud. When you use our Polycom phones, your voice is converted into bits of data that transfer through the cloud and get where you want them to go, which is to the person on the other end of the line. This happens instantly, just like using any other phone. The only difference is that your voice is traveling through the internet instead of through a physical phone line.

Traditional telephone services use analog lines, which are expensive, inefficient and use a dedicated line for each phone. ImpactConnect Hosted PBX hosts all of your users' phone lines in the cloud, giving you high-quality service at a competitive price.


You can have as many users as you need

With ImpactConnect you're not relying on a dedicated analog line for each phone. Since we use a hosted PBX system, you add or change users at any time.

Call from home or on the road

With the ImpactConnect Hosted PBX App for mobile devices and tablets, you can connect to your ImpactConnect Hosted PBX service from any mobile device no matter where you are in the world.

Perfect for both small and large businesses

Unlike traditional PBX services, ImpactConnect hosted PBX makes advanced business technology available for even small businesses

How does the ImpactConnect Hosted PBX App work?

The ImpactConnect Hosted PBX App is the mobile solution for ImpactConnect Hosted PBX. The App provides mobile access from mobile phones or tablets to your ImpactConnect Hosted PBX service. Free and included with each ImpactConnect Hosted PBX seat, the App is easy to download in the Apple App Store or Google Play store! Once downloaded and registered, the ImpactConnect Hosted PBX App is your gateway to your ImpactConnect Hosted PBX from any mobile device.

Learn more about the ImpactConnect Hosted PBX Mobile App